Information we collect
When you create or use a RoomVilla account, we may collect information you provide such as your name, email address, mobile number, WhatsApp number, city and account-related details.
Depending on how you use RoomVilla, we may also collect information relating to properties you submit, property requirements, properties you save, matches shared with you, visit requests, site visits, professional profiles and professional enquiries.
We may also receive basic technical information required for account security, service operation and performance.
How we use your information
RoomVilla may use information to operate and improve the platform, authenticate users, manage accounts, process property submissions and requirements, support matching, coordinate site visits and provide relevant account updates.
We may also use information to prevent misuse, maintain platform security, respond to support requests and improve RoomVilla products and services.
Property and requirement information
Information submitted as part of a property listing is not automatically public merely because it has been submitted to RoomVilla.
RoomVilla may review submitted inventory before deciding whether information should be published on the public platform.
Public property pages may display selected property information necessary to help users understand and evaluate an opportunity.
Private account and contact information is not intended to be automatically displayed as part of public property inventory unless an applicable RoomVilla workflow specifically provides for that information to be shared.
Professional profiles and enquiries
If you choose to create a RoomVilla professional profile, information selected for your professional presence may become publicly visible once the profile is published through RoomVilla's applicable workflow.
Users may choose to contact professionals through RoomVilla. Information submitted through such enquiry workflows may be made available to the relevant professional so that the enquiry can be handled.
Security
RoomVilla uses technical and organizational safeguards designed to protect account and platform information.
Access to private account information is restricted through authenticated platform workflows. Administrative access is intended to be limited to authorized RoomVilla operations.
No digital platform can guarantee absolute security. Users should also protect access to their own email account, devices and RoomVilla login session.
Data retention
RoomVilla may retain information for as long as reasonably necessary to provide platform services, maintain account and transaction history, resolve disputes, protect the platform and meet applicable operational or legal requirements.
Different types of information may have different retention periods depending on their purpose.
Your choices and account information
Registered users can access certain account information through their RoomVilla account. Available profile information can be updated through RoomVilla's account and profile features.
Users can also manage saved properties, requirements and other account activity through applicable dashboard features.
Additional requests relating to personal information may be handled subject to applicable law, verification of the requester and legitimate operational requirements.
Children
RoomVilla is designed for people using real estate services and is not intended as a service directed at children.
Changes to this Privacy Policy
RoomVilla may update this Privacy Policy as the platform, services, technology or legal requirements evolve.
When this policy is materially updated, the date shown at the top of this page may be revised.
Contact RoomVilla
Questions or requests concerning this Privacy Policy can be directed to RoomVilla through the official contact methods published on the RoomVilla website.
Before public launch, RoomVilla's final business contact information should be added here and to the website contact section.
Pre-launch review
This policy should be reviewed before the commercial launch of RoomVilla.
This page provides RoomVilla with a structured privacy foundation based on the platform features currently being built. Final legal wording should be reviewed against the company's actual legal entity, operations, third-party services and applicable laws before launch.